National Black Worker Center - Data Coordinator

Job Title: Data Coordinator
Classification: Full-Time, Exempt
Compensation: $55,000 - $70,000 per year
Reports to: Director of Communications


About the National Black Worker Center
In response to disproportionately high levels of unemployment and low-wage work in Black communities, the National Black Worker Center (NBWC) – a national network of Black worker centers – launched in 2011. We support and incubate worker centers that empower Black workers to advance their rights and improve the quality of jobs in key employment sectors. We provide education about the impacts of low-wage work and unemployment on Black communities and work to prevent racial discrimination in hiring and other employment practices and policies.

We intervene in the labor market through our network to improve racial and economic employment conditions. Partnering regional Black worker centers are in Los Angeles, California; Oakland, California; Chicago, Illinois; New Orleans, Louisiana; Baltimore, Maryland; Raleigh, North Carolina, Rocky Mount, North Carolina; Greenville, Mississippi; Pittsburgh, Pennsylvania; Philadelphia, Pennsylvania; and Washington, District of Columbia. Our network consists of membership-based and member-driven organizations that utilize a combination of leadership development, organizing, policy advocacy, and strategic communications to build power to address the Black job crisis.


Summary
The Data Coordinator is responsible for understanding the internal system-related needs of the organization; developing sustainable systems that promote data-driven strategies, collaboration, and innovation; guiding organization-wide strategy using data-driven insights and best practices; overseeing organization-wide data collection and flows, and empowering teams to make data-driven decisions with purpose and confidence. The Data Coordinator will maintain the accuracy and integrity of member, partner, and donor data.


Essential Functions

• Efficiently collect, organize, store, and analyze data with attention to security and confidentiality
• Produce various data-related reports for internal and external consumption
• Develop and enforce data management policies – establishing rules and procedures for data sharing with management and external stakeholders
• Design and build data structures based on organizational needs, goals, and objectives
• Maintain responsibility for all NBWC data systems – ensuring they are secure and protected from potential breaches or malicious attacks
• Create, implement, and monitor constituent engagement that reflects the individuals’ communication preferences and meets the NBWC’s organizational goals
• Provide recommendations to executive leadership based on evaluation of data collected
• Proactively identify opportunities and target prospect groups to communicate with and/or to solicit.
• Assist in developing and implementing strategies for innovative ways to acknowledge, cultivate, and engage contacts.
• Provide immediate, articulate, and thorough responses to inquiries.
• Assume primary responsibility for ensuring optimal use of CRM functionality to support departmental/program goals.
• Conduct database maintenance activities including permissions activities, end-user training, and maintenance of training records.
• Support staff in the daily use of data systems and ensure adherence to organization standards.
• Convert, transform, transfer, and translate data into a variety of reports, formats, and languages.
• Ensure adequate data storage and management.
• Make recommendations for software, hardware, and data storage upgrades.
• Program and website data analysis
• Performs other related duties as assigned.

Competencies, Education, and Experience

• At least two (2) years of experience in data management/data analysis, preferably in a non-profit organization.
• Bachelor’s degree in a related field of study or equivalent combination of education and work experience desired.
• Database management and administration experience.
• Strong database management and administration skills.
• At least one cycle of experience administering voter contact tools and a knowledge of NGP VAN. 
• Experience working with underrepresented and historically marginalized communities, preferably in political or organizing settings.
• Knowledge of how power and privilege can show up in data—both in access to data and the data itself.
• Familiarity with modern database and CRM technologies, preferably Every Action, Action Network, and Network for Good
• Exhibit effective project management, data management, communication, analytical, and problem analysis skills. Attention to detail, accuracy, and discretion is required.
• Strong understanding of data analysis procedures
• Organic love and enthusiasm for all things data, including collection, management, and analysis
• Proficiency in digesting and analyzing large amounts of data
• Proficiency in database languages such as SQL.
• Analytical, detail-oriented mindset with exemplary organizational and problem-solving skills.
• Excellent verbal and written communication skills, time management, and interpersonal skills.
• Proficiency in Microsoft 365 applications including Word, Excel, Access, and Outlook.
• Comfortable using spreadsheets and with a working knowledge of pivot tables, filters, text to columns, and creating simple charts using Excel or a similar tool.
• Ability to convert and present data in understandable ways using historical context and visualizations.
• Willingness and aptitude to seek out and learn new technical skills.
• Demonstrated a history of persistence and resourcefulness in solving technical and data problems.
• Ability to work individually and in a team environment.

Supervisory Responsibilities
None

Physical Demands

• During business travel, the job's physical demands include bending, sitting, lifting, and driving when necessary.
• Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times.

Travel
Up to 15%, with occasional overnight and out of state travel.


Affirmative Action/EEO Statement
The National Black Worker Center provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. The National Black Worker Center is dedicated to fostering a diverse workforce and inclusive culture.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This role requires flexibility in working hours, including nights and weekends, to accommodate operational needs.

This search is being led by NRG Consulting Group. Reach out to [email protected] with any questions.