NBWC - HR and Operations Director

Full Time
Senior Manager/Supervisor
Title: HR and Operations Director
Reports to: Executive Director
Salary: $75,000 - $90,000 (Based on Experience)
Work Schedule: Full-Time
Location: Remote


In response to disproportionately high levels of unemployment and low wage work in Black communities, the National Black Worker Center Project (NBWC) – a national network of Black worker centers – launched in 2011. We support and incubate worker centers who empower Black workers to advance their rights and improve the quality of jobs in key employment sectors. We provide education about the impacts of low-wage work and unemployment on Black communities and work to prevent racial discrimination in hiring and other employment practices and policies. Through our network we intervene in the labor market to improve racial and economic employment conditions. Partnering regional Black worker centers are in Los Angeles, CA; Chicago, Il; New Orleans, LA; Baltimore, MD; Raleigh-Rocky Mount, NC; Greenville, MS; Washington, DC; Pittsburgh, PA; Philadelphia, PA; and Oakland, CA. Our network consists of membership-based and member-driven organizations that utilize a combination of leadership development, organizing, policy advocacy, and strategic communications to build power to address the Black job crisis.


The HR and Operations Director will play an integral role in maintaining and evolving our people operations while optimizing our internal processes and systems. Reporting to the Executive Director, the HR and Operations Director will manage a broad range of financial and administrative functions to support strong fiscal management, process efficiency, employee retention, recruitment of high impact candidates, etc. The HR and Operations Director will also be responsible for the day-to-day operations of our national office in Raleigh, NC. (i.e., tracking budgets and expenses, coordinating meeting logistics).


Human Resources
  • Manage and administer human resources and payroll services.
  • Manage new employee onboarding, PTO, benefits and performance management programs in conjunction with our PEO (Professional Employer Organization).
  • Regularly monitor personnel policies, procedures, and practices  identify inefficiencies; and provide recommendations for improvement to effectively support and sustain organizational growth.
  • Brief employees on benefits provisions, enroll/ un-enroll employees in plans, & respond to staff inquiries.
  • Direct the full employee life cycle of people operations to include onboarding, offboarding, terminations, job changes, audits, federal and state compliance.
  • Conducts regular wage comparability studies.
  • Develop and manage the creation and implementation of equitable and inclusive culture promoting procedures.
  • Implementing, reviewing and modifying company policies and procedures.
  • Develop and manage a performance management process.
  • Review and update key organizational policies (i.e., conflict of interest, confidentiality, sexual harassment, whistle blower, etc.)
  • Ensure compliance of  employee handbook and employment policies minimize risk and exposure of NBWC. Oversee all individual filings are complete. 
  • Maintain knowledge of current employment laws, best practices, and ensure that NBWC is legally compliant.
  • Manage vendor relationships to include the processing of consultant contracts, management of vendor/consultant contracts, invoicing, etc.
  • Ensuring company operations meet financial goals and objectives
  • Identifying more cost-effective ways to do business, setting and executing department and company-wide budgets, and forecasting efforts. 
  • Assist employees with inquiries concerning payroll 
  • Support in the processing of  employee payroll and contractor pay
  • Maintain staff-level records
Financial Administration 
  • Financial Record Keeping: Maintain accurate and up-to-date financial records, including accounts payable and accounts receivable.
  • Bank Reconciliation: Reconcile bank statements and ensure that all transactions are accounted for correctly.
  • Expense Tracking and Purchasing: Record and categorize all expenses, ensuring proper documentation and adherence to budget guidelines. Manage and Process New Vendors and organization-wide purchasing. 
  • Accounts Payable: Process vendor invoices and payments in a timely manner.
  • Accounts Receivable: Generate invoices for grants, donations, and other sources of income. Track and follow up on outstanding payments.
  • Budget Monitoring: Assist in the preparation and monitoring of the annual budget in collaboration with the Treasurer and Executive Director.
  • Financial Reporting: Prepare financial reports for internal stakeholders, board members, and grantors as required.
  • Compliance: Ensure compliance with all relevant financial regulations, tax requirements, and reporting obligations for non-profit organizations.
  • Audit Support: Assist in the preparation and support of financial audits as necessary. 
  • Financial Analysis: Provide financial analysis and insights to support decision-making by the leadership team.
  • Provide support to the Executive Director in preparing annual and departmental budgets.
  • Provide financial management and oversight for the budget. To include the generation of monthly budget reports. Monitor and provide recommendations on streamlining costs to reduce expenses and manage the transition process.
  • Manage vendor relationships to include the processing of consultant contracts, management of vendor/consultant contracts, invoicing, etc.
Office Management / Administration 
  • Acquisition and management of program materials and leased equipment
  • Secure locations and coordinate logistics for staff training and special events
  • Purchase stationery, publications, office equipment, and office supplies
  • Assist with special projects and other general office tasks as needed or assigned
  • Develop and maintain systems to track and store critical information.
  • Perform other duties as assigned.
  • The HR and Operations Director interfaces with internal and external contacts, (i.e., NBWC staff, national board members, organizational partners, etc.) and must exhibit strong communication skills and high integrity.

This position reports to the Co-Deputy Executive Director and works independently. Must maintain the highest level of confidentiality in handling NBWC affairs. Must use an elevated level of judgment and discretion in resolving problems.

  • A minimum of 5+ years of hands-on HR and operations experience in the nonprofit or similar industry including 3+ years of management experience with a bachelor's degree or equivalent experience required.
  • Proficiency in accounting software (e.g., QuickBooks), spreadsheet applications (e.g., Microsoft Excel),  and financial management tools.
  • Strong attention to detail and accuracy.
  • Knowledge of non-profit HR and financial reporting and compliance regulations.
  • Excellent organizational, attention to detail, and time management skills.
  • Excellent in-person and remote communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to work in fast-paced environments and in balance competing priorities, and work independently but with a high degree of coordination and communication.
  • Able to work evenings and weekends, as needed.
  • Ability to handle sensitive and confidential situations with diplomacy.
  • Direct experience working with budgets, logistics, process improvement, and people operations.
  • Demonstrated commitment to Black workers, workers’ rights, and social justice and racial justice values.
  • Effective oral and written communication skills.
  • Proficient use of Microsoft Office software applications.
  • Demonstrated success working independently with minimal supervision to accomplish goals and objectives.
  • Demonstrated leadership qualities and high-level decision-making skills.
  • Demonstrated ability to manage time wisely, and work effectively/efficiently on multiple projects simultaneously.
  • Demonstrated ability to develop, cultivate, and maintain working relationships with internal and external stakeholders at all levels.
  • Excellent interpersonal skills, with demonstrated ability to work with diverse groups of people with patience and flexibility.
  • Detail-oriented, self-motivated and self-reliant, with the ability to be flexible and take initiative while performing well within a team.
  • Experience with a movement building organization is a plus.
Physical Requirements: Work is generally performed in an office setting. Some travel may be required.

All NEO Philanthropy staff are required to be vaccinated against COVID-19. Requests for medical and/or religious exemptions from the vaccination requirement will be considered on an individual basis, to the extent required by law.


Salary range is $75,000 - $90,000 based on experience.

National Black Worker Center Project is a project of and fiscally sponsored by NEO Philanthropy. NEO Philanthropy provides a robust benefits package, which includes medical, dental, vision, life, long term disability, and pet insurance. NEO also administers FSA, Commuter benefit, and 401k retirement plans and has generous Paid Time Off and an Employee Assistance Program (EAP). 

NEO is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other legally protected status. Women, people of color, LGBTQ candidates are strongly encouraged to apply.

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